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Thumbnail Filmstrip of Red Lacquer Wreath Images
Sizing Guide
Based on a standard 36" door.
4.55/5 Stars
out of 11 Reviews
9
1
0
0
1
12/21/21
The wreaths crack very easily and then you see brown. I was very disappointed
Dear Jennifer-
I am so sorry to hear that you were disappointed in your purchase. Although the lacquer wreaths are fragile and delicate, we take every effort to ensure you receive top quality. We strive for excellence and want you to be happy with your purchase, and proud to display. We purchase only top quality paints, we give dedicated time for the product to cure prior to shipping and we pay extra attention to the packing and shipping preparations to try and ensure the the wreath remains very secure during transportation. Now, with that being said, there are occasions that something that may be out of our control causes the product to be less then our level of standard.
We always encourage our customers to contact us so that hopefully we can rectify the situation prior to the survey request. In some cases you may be able to simple cut off a few of the leaves and we can send you replacements that can be hot glued into place, and if that is not acceptable or adequate enough we will stand behind our products and we can offer a replacement or a credit. We will of course still honor our guarantee for you and welcome you to call the office directly. One of our associates will be happy to assist.
1-800-880-4662
Truly,
Maleena
I am so sorry to hear that you were disappointed in your purchase. Although the lacquer wreaths are fragile and delicate, we take every effort to ensure you receive top quality. We strive for excellence and want you to be happy with your purchase, and proud to display. We purchase only top quality paints, we give dedicated time for the product to cure prior to shipping and we pay extra attention to the packing and shipping preparations to try and ensure the the wreath remains very secure during transportation. Now, with that being said, there are occasions that something that may be out of our control causes the product to be less then our level of standard.
We always encourage our customers to contact us so that hopefully we can rectify the situation prior to the survey request. In some cases you may be able to simple cut off a few of the leaves and we can send you replacements that can be hot glued into place, and if that is not acceptable or adequate enough we will stand behind our products and we can offer a replacement or a credit. We will of course still honor our guarantee for you and welcome you to call the office directly. One of our associates will be happy to assist.
1-800-880-4662
Truly,
Maleena
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